Terms of service

1. The agreement

These terms are an agreement between you and [OWNER / LEGAL REVIEW REQUIRED: Legal name of the operator] (“Speakcy”, “we”, “us”). By creating an account or using Speakcy, you accept these terms, our privacy policy and our community guidelines. If you don’t accept them, don’t use Speakcy.

2. What Speakcy is

Speakcy matches you with other learners for live 1:1 voice calls so you can practise speaking English or Japanese. Calls are with other users, not teachers, and Speakcy does not grade or check what anyone says. Calls are not recorded.

3. Who can use Speakcy

You must be at least 13 years old. If you are under the age of majority where you live, you may only use Speakcy with your parent or guardian’s permission. [OWNER / LEGAL REVIEW REQUIRED: Parental consent for users aged 13–17]

4. Your account

• You sign in with your Google account. Keep access to it secure.
• Give accurate information, including your real date of birth.
• Your account is for you alone. Don’t share it, sell it or use someone else’s.
• You can delete your account at any time. See account deletion.

5. How you must behave

You must follow the community guidelines on every call and in every message. In particular, you must not harass anyone, use hate speech, share sexual content, involve minors in anything sexual, spam or scam, impersonate others, record people without their clear permission, or try to break, overload or misuse the service.

6. What you say and send

You are responsible for what you say on calls and what you send in messages. You keep ownership of your messages. You give us permission to store and deliver them so the service works, and to review them when they are reported or when we need to enforce these terms.

7. Reports and enforcement

You can report another user after any call. If you break these terms or the community guidelines, we may warn you, limit your use of Speakcy, or suspend or remove your account. Where the law requires, we may report illegal activity to the authorities.

8. Pre-release versions

Speakcy is in a closed test before its public launch. Test versions may have bugs, may change, and features may be added or removed. Feedback you give us may be used to improve Speakcy without any obligation to you.

9. Paid features

Speakcy does not sell anything through this website. If paid features are offered in the app, the price and any extra terms will be shown to you before you pay. [OWNER / LEGAL REVIEW REQUIRED: terms for paid features, payment provider and refunds, if paid features launch]

10. Our app and brand

The Speakcy app, name, logo and website belong to us. You may use them only as these terms allow.

11. Availability and changes

We work to keep Speakcy available, but matching depends on other people being online and we can’t promise the service will always be available or free of errors. We may change or stop parts of Speakcy. If we make significant changes to these terms, we will tell you in the app before they apply.

12. Disclaimers and liability

Other users are not our employees, and we are not responsible for what they say. Speakcy is provided “as is”, to the extent the law allows. [OWNER / LEGAL REVIEW REQUIRED: disclaimers and limitation of liability, drafted for the governing law]

13. Ending this agreement

You can stop using Speakcy and delete your account at any time. We may end or suspend your access if you break these terms. Sections that by their nature should continue, such as 6 and 12, continue after this agreement ends.

14. Governing law

[OWNER / LEGAL REVIEW REQUIRED: Governing law and courts]

15. Contact and grievances

Contact us through the contact form at speakcy.com/contact. Postal address: [OWNER / LEGAL REVIEW REQUIRED: Postal address]. Grievance Officer: [OWNER / LEGAL REVIEW REQUIRED: Grievance Officer name and contact].