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Speakcy

Safety & community guidelines

Speakcy works because people are willing to speak with someone they've never met. These guidelines keep that safe and respectful for everyone.

Effective: [OWNER / LEGAL REVIEW REQUIRED: Effective date]

Draft, pending owner and legal review.

This page describes how Speakcy works today, based on the app itself. Items marked “Owner / legal review required” are still to be confirmed, and the text has not yet been reviewed by a lawyer.

The rules

Everyone who uses Speakcy agrees to these rules on every call and in every message.

  1. Be respectful. Speak to people the way you’d like to be spoken to. Everyone is practising, and mistakes are the point.
  2. No harassment, bullying or threats. Don’t insult, intimidate or repeatedly contact someone who doesn’t want to hear from you.
  3. No hate speech. Don’t attack anyone for their nationality, ethnicity, religion, gender, sexuality, disability, age or accent.
  4. No sexual content. Speakcy is for language practice. Sexual talk, requests or advances are not allowed. Anything sexual involving a minor is strictly forbidden; see our child safety standards.
  5. No spam or scams. Don’t sell, promote, ask for money, or try to move people to other apps or sites.
  6. Respect privacy. Don’t pressure anyone for personal details, and don’t share anyone else’s.
  7. Be yourself. Don’t impersonate other people, and use your real age. Speakcy is only for people aged 13 and over.
  8. Don’t record others. Speakcy never records calls. Don’t record a conversation with another device without the other person’s clear permission.

Safety tools in the app

End a call at any time

The End button is always on screen during a call. You never have to stay in a conversation that makes you uncomfortable.

Report someone after a call

When a call ends, you can report the other person and choose a reason:

  • Inappropriate behaviour
  • Harassment or hate speech
  • Spam or scam
  • Something else

Choose your partners

Partners are people you’ve spoken with and both agreed to add. Only partners can message you. You can remove a partner at any time from their profile.

Calls are never recorded

Speakcy carries your voice live and never records, stores or transcribes calls.

What happens after a report

Reports are stored with the call they relate to, so they can be reviewed. Breaking these guidelines can lead to a warning, or to your account being suspended or removed. How reports are reviewed and how quickly: [OWNER / LEGAL REVIEW REQUIRED: Report review and response process]

Staying safe while you practise

  • Keep personal details to yourself: your address, school or workplace, phone number and financial information.
  • Never send money or gift cards to someone you met on Speakcy.
  • If someone asks you to move to another app, say no and report them if they keep asking.
  • Trust your instincts. If a call feels wrong, end it and report it.

Raise a concern

To report something outside a call, or to follow up on a report, contact us through the contact form at speakcy.com/contact and choose “Safety concern”. If someone is in immediate danger, contact your local emergency services first.